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About Tickets

Our ticket system works a little differently from others, we utilize discords UI Container system rather than Discord Embeds for ticket panel creation and handling. How it works:
  1. User starts by creating the ticket panel with the following command:
    ,ticket setup #channel {container}
    {text: This is the ticket panel
    click the button below to create a ticket}
    {ticket_button: click to create; category: 123456789; message: {container}$v{text: {user.mention} created a ticket}}
    {ticket_button: click for help; category: 987654321; message: {container}$v{text: {user.mention} created a support ticket}}
    
    DONE! Thats how simple it is to create tickets with kayo! You can stylize the container message and sent response to look however you want using the container varibles that can be found under the documentation for container creations
    Users can only have up to 3 ticket buttons on a panel, and only one panel per server.

Ticket Managers

You can add users or roles that are assigned to manage created tickets by running the following command:
,ticket addmanager @role or @user
and to remove managers simply run:
,ticket removemanager @role or @user

Closing an open ticket

To close an open ticket, you can run the following command:
,ticket close 
You must be in the created ticket channel to use ticket close, otherwise you must mention the channel you want to have deleted.

Cleaning many tickets opened

To prevent users from triggering antinukes by mass deleting ticket channels manually, you can run the following command:
,ticket clearguild
This will safely remove all opened tickets from the server